![]() If the motor turns when you first apply power or when you open and close the toner door sensors and flags are probably in the right position so the jam issue is not an issue. ![]() Press in hard on the toner door to make sure the door interlock is working. Straighten out if out of shape and try again. Sometimes they bend to one side or get bent down and do not make contact with the toner cartridge. First open the toner door, remove the toner cartrige and look for the paper clip like springs which make contact with the metal contacts on the toner cartridge. It could mean an issue with the formatter. You error is either a paper jam or the printer thinks you have a jam, a problem with the door interlock switch or ithe printer is not recognizing the toner cartridge. Only applies if all three lights are on solid. ![]() Pressing the button will do you no good for your condition.
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